You can track your order by clicking Track My Package in your bareMinerals Shipping Confirmation email. If you created an account and were logged in at the time of order placement, you can also view your order status under Order History in your accou
For online order payment, we currently accept Visa, MasterCard, Discover, JCB, American Express, and bareMinerals Gift Cards and Merchandise Credit Cards that include a pin code. For auto delivery order payments, we currently accept Visa, MasterCard,
BareMinerals Gift Cards are not available for purchase at this time. Gift Cards may be used to make purchases at bareminerals.com. They are not redeemable at other bareMinerals retailers. Gift Cards may be used multiple times. Gift Cards cannot be re
BareMinerals does not and has never conducted animal testing. We also do not work with any manufacturers that conduct animal testing. We comprehensively test all of our products using the most technologically advanced methods available to ensure they
Please don't worry bareMinerals does not do business with any domestic or foreign companies that use Child Labor.
Many of our products do not contain ingredients derived from barley, oats, rye, spelt or wheat, which are commonly known sources of gluten. However, due to the wide range of raw materials and equipment used during the manufacturing of our products, w
We are committed to using ingredients with the highest purity level across all of our products, and every one of our formulations undergoes quality and safety testing. While we never use peanuts as an ingredient, we do use a wide range of raw materia
Many cosmetic ingredients are sourced from soy. Please check the product’s ingredient list for soy or any ingredients that may be derived from soy. Additionally, we use a wide range of raw materials and equipment in the manufacturing of our products,
The item(s) within your order, including samples, are not guaranteed for fulfillment. During order processing, whether an item(s) within your order needs to be canceled due to stock availability issues will be determined. Should your order be cancel
Samples are a way to try a product before purchasing, and we offer a variety of sampling options that include a gift with purchase, loyalty perks, and sample packets that can be included in order. All samples that are selected from our website must b
At bareMinerals, we strive to provide the best products with the finest ingredients. Occasionally, we update our collections to meet the highest standards, which sometimes means select products are discontinued or limited. To find a replacement for y
We apologize that the product(s) from your recent order arrived damaged. Please email us at [email protected] so we can help! Please provide us with the email address associated with your order and share a photo of the damaged item(s),
In order to locate retailers that carry your favorite bareMinerals products near you, you can use our store locator tool. We encourage you to contact your nearest location before visiting in order to ensure they have the range of products you’re inte
Yes, bareMinerals offers our customers various discounts and promotions throughout the year. To be amongst the first to hear about new product launches and be notified of promotional offers, we suggest subscribing to our marketing emails. As a new su
We understand that it can be frustrating when a discount code doesn’t apply seamlessly. Please note that not all promotional codes can be used in combination. Many codes cannot be combined with other offers, promotions, sales, holiday items, sets, or
bareMinerals' order process is automated to distribute products quickly and efficiently. Once your order has been placed, it cannot be modified or canceled. For more information, please visit our Returns policy.
We are sorry to hear that you have not received your order. In most cases, speaking with your carrier and/or neighbors to determine if they have seen your package tends to resolve the issue. If you continue to need assistance, please contact us using
We're sorry for any inconvenience you may be caused if you've received the wrong item(s). To correct our mistake, we can provide you with a complimentary reshipment of the correct product(s). You are not required to return the incorrect item(s); you
If you’re having trouble locating the Afterpay option during checkout, we suggest clearing your browser's history, cache, and cookies. Please ensure that you are logged into your online account and during the checkout process, please scroll down to t
In order to locate your favorite bareMinerals products in your area, we suggest checking our Store locator which you can find here. We recommend contacting your local retailer prior to visiting to ensure adequate inventory of your favorite products.
We apologize if you qualified for an offer and were accidentally charged for it. Please contact Customer Service and provide us with your order number and the promotion or offer you were charged for and we can issue you a refund for the amount in que
We are sorry if you received your order and an item(s) is missing. Please contact Customer Service and provide us with your order number and the missing item(s) and we can arrange a complimentary reshipment of your missing product(s), pending product
If you are interested in establishing a wholesale partnership to sell bareMinerals products, please contact our SPA Team department directly at [email protected], Monday through Friday from 9 a.m. to 6 p.m.
bareMinerals receives numerous requests for collaborations, donations and promotional partnerships and we consider each one with great care. We thank you for your interest and supporting our brand. Please send us a description of your cause and/or bi
If you’re unable to log in to your account or if your email or password is not recognized by our website, please click on Forgot your password? and an automated account activation or change your email/password email will be sent to the email you ente
In order to earn points when you checkout through Buy With Prime, the email address used for your Amazon account must match the email address you use for Good Rewards program. If the email addresses do not match, then you will not earn points on your
All Good Rewards members are eligible for their birthday gift during their birthday month. To redeem your birthday gift, visit bareMinerals.com and sign in using the email address with which you registered. Use unique promo code at checkout. Free gif
All Good Rewards Tier Level members are eligible to redeem their birthday gift with a bareMinerals.com purchase during their birthday month. The birthday gift may not be returned or exchanged and may not be redeemed for cash. Any birthday gifts that
To update or add a credit card to your bareMinerals account, an email link can be sent to the registered email address on file with us. We recommend keeping your subscription credit card information up to date in order to ensure the best experience w
We apologize if an item(s) from your recent order has become out of stock. Please note that you will be refunded for any item(s) that are unable to be shipped and that your refund will be credited back to your original payment method within 5-7 busin
Our Foundation Quiz can help you find the foundation best suited for you, which you can find here. In addition, you can use our Foundation Shade Finder to identify your perfect foundation match or you can try our Virtual Try-on tool to try on an asso
Our Skincare Quiz can help you find the products best suited for you, which you can find here.
We offer many tools and resources to help you find the best products for you!. To find a replacement for your favorite retired bareMinerals products, please click here. To identify which foundation/foundation shade is best for you, you can use our fo