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bareMinerals Help Center

<p>We are sorry if you received your order and an item(s) is missing. Please contact Customer Service and provide us with your order number and the missing item(s) and we can arrange a complimentary reshipment of your missing product(s), pending product availability. Your new order will ship within our normal processing and shipping timeframe &amp; you will receive a confirmation email with tracking details once your order has left our warehouse. If your item(s) are out of stock, our Customer Service team will issue you a refund.</p>

We are sorry if you received your order and an item(s) is missing. Please contact Customer Service and provide us with your order number and the missing item(s) and we can arrange a complimentary reshipment of your missing product(s), pending product

A product is missing from my delivered order, what should I do?

FAQs

How can I track my order?

What forms of payment do you accept online?

Can I purchase Bareminerals gift cards?

Does your company test on animals?

Does your company adhere to labor standards when it comes to children?

Which Bareminerals products are free of wheat, oat, rye and/or barley derived ingredients?

Which Bareminerals products contain peanuts?

Which Bareminerals products contain soy?

Do you guarantee the item(s) in my order?

Samples

What can I use in place of my favorite discontinued product?

What do I do if my order arrived damaged?

Where can I find bareMinerals products near me?

Are there any special offers or promo codes for bareMinerals products?

Why can’t I apply promotional codes to my order?

Can I change my order after it has been placed?

What should I do if my order was marked as delivered, but I did not receive it?

I received the wrong item, how can I get the correct one?

How do I find and use the Afterpay payment option?

How do I purchase a product that is out of stock in my location?

I was charged incorrectly for a free item, what can be done?

How can I become a wholesale partner and sell bareMinerals products?

Does bareMinerals provide donations or collaborate for social media promotions?

How can I regain access to my account if I'm locked out or it's not recognized on the website?

Can I accumulate rewards points when ordering through Amazon Prime?

How do I redeem my birthday gift from bareMinerals?

Can I still redeem my free gift if it was not added during my original order?

How do I update or add new credit card information?

What happens if an item from my order is out of stock?

Can you help me identify which foundation/foundation shade is best for my needs?

Can you help me identify which skincare products are best for my routine?

Can you help me find the best products for my beauty routine?

Do I have to re-enroll in the new program if I was a good rewards member before?

Where can I shop and earn points?

How can I earn points without making a purchase?

How can I earn points for product reviews?

How do you know when I completed an activity? How are my points tracked?

If I forget to sign into my account before I make an online purchase or complete an activity, can you add points to my account?

How can I redeem my points for rewards?

When do my points expire?

How do I become eligible for a new tier/status?

When will I receive my diamond welcome and diamond anniversary gifts?

Will I be charged for shipping when redeeming my birthday gift, welcome gift, anniversary gift, or reward product online?

When will I receive my birthday gift?

Where could I find the program's terms & conditions?

Good Rewards FAQs

What is subscription?

What is the advantage to subscription?

How will I know about my upcoming subscription order?

Can I edit, cancel, or change the frequency of my upcoming subscription cycle?

Can I enroll in multiple subscriptions to receive an additional discount?

Who do I contact if I experience issues placing or managing my subscription order(s)?

A product is missing from my delivered order, what should I do?Updated 8 months ago