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bareMinerals Help Center

All packages are shipped via FedEx, FedEx SmartPost, or USPS, and a signature is not required upon delivery. Your billing and shipping address must be in the United States and its Territories.Please make sure to provide accurate address information, including city, state, and zip code, to prevent any errors or delays in shipping. Once an order is submitted, we are unable to make changes to your shipping address.Please keep the following in mind:<ul><li style="text-align: justify; font-size: 16px;">We do not ship to P.O. Boxes</li><li style="text-align: justify; font-size: 16px;">We do not ship to Freight Forwarders</li><li style="text-align: justify; font-size: 16px;">We are unable to ship to multiple addresses in one order</li></ul>

All packages are shipped via FedEx, FedEx SmartPost, or USPS, and a signature is not required upon delivery. Your billing and shipping address must be in the United States and its Territories. Please make sure to provide accurate address information,

Shipping

Shipping & Return Policy

How can I track my order?

What forms of payment do you accept online?

Can I purchase Bareminerals gift cards?

Does your company test on animals?

Does your company adhere to labor standards when it comes to children?

Which Bareminerals products are free of wheat, oat, rye and/or barley derived ingredients?

Which Bareminerals products contain peanuts?

Which Bareminerals products contain soy?

Do you guarantee the item(s) in my order?

Samples

What can I use in place of my favorite discontinued product?

What do I do if my order arrived damaged?

Where can I find bareMinerals products near me?

Are there any special offers or promo codes for bareMinerals products?

Why can’t I apply promotional codes to my order?

Can I change my order after it has been placed?

What should I do if my order was marked as delivered, but I did not receive it?

I received the wrong item, how can I get the correct one?

How do I find and use the Afterpay payment option?

How do I purchase a product that is out of stock in my location?

I was charged incorrectly for a free item, what can be done?

A product is missing from my delivered order, what should I do?

How can I become a wholesale partner and sell bareMinerals products?

Does bareMinerals provide donations or collaborate for social media promotions?

How can I regain access to my account if I'm locked out or it's not recognized on the website?

Can I accumulate rewards points when ordering through Amazon Prime?

How do I redeem my birthday gift from bareMinerals?

Can I still redeem my free gift if it was not added during my original order?

How do I update or add new credit card information?

What happens if an item from my order is out of stock?

Can you help me identify which foundation/foundation shade is best for my needs?

Can you help me identify which skincare products are best for my routine?

Can you help me find the best products for my beauty routine?

FAQs

Do I have to re-enroll in the new program if I was a good rewards member before?

Where can I shop and earn points?

How can I earn points without making a purchase?

How can I earn points for product reviews?

How do you know when I completed an activity? How are my points tracked?

If I forget to sign into my account before I make an online purchase or complete an activity, can you add points to my account?

How can I redeem my points for rewards?

When do my points expire?

How do I become eligible for a new tier/status?

When will I receive my diamond welcome and diamond anniversary gifts?

Will I be charged for shipping when redeeming my birthday gift, welcome gift, anniversary gift, or reward product online?

When will I receive my birthday gift?

Where could I find the program's terms & conditions?

Good Rewards FAQs

What is subscription?

What is the advantage to subscription?

How will I know about my upcoming subscription order?

Can I edit, cancel, or change the frequency of my upcoming subscription cycle?

Can I enroll in multiple subscriptions to receive an additional discount?

Who do I contact if I experience issues placing or managing my subscription order(s)?

ShippingUpdated a year ago