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ReturnsUpdated a year ago

If, for any reason, you are unsatisfied with your purchase, returns will be accepted within 30 days of receipt.

Credit will be issued to the original form of payment for the amount of the item plus sales tax. Return shipping is free, and any original shipping charges will not be included in refunds. Return shipping is free, and any original shipping charges will not be included in refunds, except for foundations that fall within Our Match Guarantee and always ship/ return free. The credit will appear on your bank statement within 1-2 billing cycles.


When returning a set or kit, we require all contents from the original set or kit. Partial items from a set or kit will not be refunded. Empty containers will not be accepted for refund.


To return your bareMinerals Clean Beauty: Makeup & Skincare Collections purchase by mail, please note the reason for your return on the front side of your packing slip. Click here to start a free return. 

If you need further assistance, please contact us:

bareMinerals

(888) 795-4747

[email protected]

Monday - Saturday: 9AM - 11PM ET


Once your return has reached our warehouse, please allow up to 10-15 business days for processing. Empty containers will not be accepted for refund.


Please note: Customer Service is closed or may have abbreviated hours for the following US holidays: New Year’s Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving, Christmas Eve, Christmas Day, and New Year’s Eve. Additional federal holiday closures may also apply.


Please note: Only items purchased on bareminerals.com will be accepted for a return. If your items were purchased at an authorized retailer, please contact the retailer to arrange for a return or exchange. Products purchased through bareminerals.com may not be accepted at other retail store locations. 

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